Shipping & Terms
OVERVIEW
This website is operated by Baxter Cattle Company. Throughout the site, the terms “we”, “us” and “our” refer to Baxter Cattle Company. Baxter Cattle Company offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
It is our goal to ensure that all customers receive our products and services in a timely and acceptable manner; however, we reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Baxter Cattle Company, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Shipping
What carriers do you use?
We ship everything via UPS.
Half or Whole Beef orders must be picked up at Florida 1st Meats.
Shipping Costs*
If you live in any of the qualifying states that will allow for UPS Ground shipping then it is based on total order weight.
Packed product weight is estimated at 50lbs, other charges include an estimated additional 10 lbs for packing materials, box, etc.
Shipping Time*
There will be a 2 week window where we will need to pack and process your order. This will be in addition to the total time it will take for UPS to deliver your order.
Why don’t you offer free shipping or flat rate shipping everywhere?
Unlike large meat companies, we actually raise, harvest and package what we sell and ship it from our location in Frostproof, FL. It is extremely expensive to ship anything in the air, and is not offered or recommended.
How do you calculate the shipping costs?
Our shipping and packaging are straightforward. When you checkout your zip code and total package weight will determine your costs.
Where do you ship?
We ship to all continental 48 states. If you live in Alaska or Hawaii please contact us to see if we can make it happen and get you custom quote!
Will I receive a tracking number with my order?
You will receive two emails from us. The first confirmation will be sent upon completion of your order and will detail your purchase. You will receive a second confirmation e-mail at the time that your order is shipped via UPS, which will provide you with a tracking number and shipping information.
If you have not received either of these emails, first check your spam folder in your email program. If you still can’t find the information, send us an email at mkincaid@f1meatco.com, and we’ll get you the information.
Do you ship fresh or frozen?
We only ship frozen products. We personally cut, vacuum pack and immediately freeze all of our beef. Small farms simply don’t have the logistics to sell fresh beef. We do believe that the quality of the meat has more to do with the genetics, lifestyle, breed, grass and happiness of the cows much more than if it’s ever been frozen. And we do all of those really, really well.
How do you ship frozen beef through the mail?
The meat is shipped in an approved Meat Shipping Box designed specifically for our needs, that is lined with insulated Box Liner and Gel Packs.
Do you accept returns?
No. We are not allowed to receive returned meat per the laws of the USDA. If you have any issues with what you received please contact us mkincaid@f1meatco.com
And Remember..We try our best, but we’re human!! We will always do our best to continue to earn your business.